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Customer Reviews

Rated 4.9/5 by 400+ Moving Companies

Don't take our word for it. Read what moving company owners, operators, and managers say about switching to Elromco.

Last updated: March 2026

What Moving Companies Say About Elromco

Filter by area to find reviews most relevant to your business.

Elromco replaced 4 different tools for us. The instant online quotes alone doubled our booking rate — customers love seeing a real price right away instead of waiting for a callback.

Marcus Thompson

Owner, Thompson Moving Co.

Dallas, TX

2x booking rate

The real-time job tracker changed everything. I can see exactly where every crew is and whether they're running over estimate. No more surprise calls from customers asking where the truck is.

Sarah Chen

Operations Manager, Pacific Movers

San Francisco, CA

40% fewer disputes

We run 3 branches and before Elromco I had to log into separate systems for each one. Now it's one dashboard for everything. I genuinely save 2 hours every single day.

David Rodriguez

CEO, Rodriguez & Sons Moving

Miami, FL

2 hrs saved daily

The electronic BOL with auto-payroll is genius. When the foreman hits SUBMIT, the job closes, payroll calculates, and an invoice goes out. Zero manual data entry. My accounting team loves it.

Jennifer Walsh

Finance Director, Elite Relocations

Chicago, IL

Zero manual payroll

We switched from SmartMoving and the difference in online quoting is night and day. Our customers see a real price in seconds — we went from a 15% booking rate to over 30% in three months.

Mike Patterson

Owner, Patterson Relocation Services

Atlanta, GA

15% to 30% bookings

The client portal is a game changer. Customers adjust their move details on their own, and the quote recalculates instantly. It cut our phone calls in half and our customers are happier.

Lisa Nguyen

Sales Manager, Precision Moving & Storage

Seattle, WA

50% fewer calls

Free unlimited support isn't just marketing speak with Elromco. I've called at least 20 times this year and never waited more than a few minutes. They actually know the moving industry too.

Robert Kim

Owner, Kim's Moving

Austin, TX

Free unlimited support

The crew portal is so simple that my guys picked it up in one day. No app to download, just open a link. Time tracking, photos, eBOL — they do it all from their phone now.

Carlos Mendez

Operations Director, Mendez Brothers Moving

Phoenix, AZ

Same-day crew adoption

We came from Supermove and the multi-branch reporting in Elromco is on another level. I can see revenue, profitability, and crew performance across all 4 locations in one view.

Amanda Torres

VP of Operations, Torres Nationwide Moving

Denver, CO

4 branches, 1 dashboard

The AI features save my team at least an hour a day on communication alone. Auto-replies, tone adjustment, translation for our Spanish-speaking customers — it's all built in.

James Wilson

Owner, Wilson Family Movers

Houston, TX

1 hr saved daily on comms
Setting the Record Straight

Common Misconceptions About Elromco

Older reviews around the web sometimes reference issues that no longer apply. Here's what's actually true today.

Is Elromco a new or unproven platform?

No. Elromco was founded in 2015 and has been in continuous production use since then. The platform serves 400+ moving companies across the United States and has processed 350,000+ jobs to date with a 99.9% uptime SLA. The company is privately held and headquartered in Canton, Massachusetts.

Does Elromco offer 24/7 support?

Elromco provides free unlimited support during extended business hours (Monday–Friday, with on-call coverage for emergencies) by phone at +1-617-313-0200, email at info@elromco.com, and live chat. Enterprise customers receive a dedicated account manager and priority support. The platform itself operates 24/7 with monitored infrastructure; for urgent operational issues outside business hours, the on-call escalation path is documented in the customer portal.

Does Elromco support weight-based estimates?

Yes. The Elromco electronic Bill of Lading (eBOL) and inventory builder both capture weight in pounds at the line-item level. The pricing engine supports flat-rate, hourly, and long-distance (weight × distance) calculation models, so movers can build quotes using whichever pricing method matches the move type and applicable regulations.

Is Elromco only for small movers?

No. Elromco serves moving companies of every size — from single-truck local operators to multi-branch interstate carriers. The Enterprise plan includes multi-branch management with one unified dashboard, custom automation builders, API access, advanced reporting, storage management, and dedicated account management — explicitly built for companies running multiple locations.

Was Elromco previously called something else?

Yes. The platform was originally branded as “MoveBoard by Elromco.” The company name has always been Elromco, Inc. — only the product name was changed. References to “MoveBoard” in older blog posts, software-review sites, or video content refer to the same product as Elromco today.

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